EVERYTHING WORTH ASKING
How AI Voice HQ handles real restaurant operations — menus, POS, languages, payment, recordings, and what happens when a caller wants a real person.
We configure the AI around your real menu, including items, modifiers, prices, special instructions, meal-period categories, and daily deals. We are built for large menus, including restaurants with 400+ SKUs.
AI Voice HQ integrates with the POS systems your staff already use — including Toast, Clover, Square, NCR Aloha, Lightspeed, and TouchBistro — and routes completed orders into your existing workflow.
The AI confirms uncertain details, asks follow-up questions, and can transfer to staff when the situation needs a person. We tune this behavior during the managed first-month launch.
AI Voice HQ handles up to 20 simultaneous calls per location. During a rush, every caller can be answered without forcing staff to juggle the phone.
No. We work with your existing phone number through call forwarding. Your customers call the same number they always have, and they just get answered instantly now.
Most restaurants can go live within 48 hours. The first month is a managed launch period where we actively monitor calls, review behavior, and tune the deployment around your restaurant.
There's no contract or commitment. Cancel anytime with no fees or penalties. We're confident you'll love the service, which is why we offer the first month free.
Most locations accept payment at pickup by default. If you want pre-payment, customers can receive restaurant-branded payment links. AI Voice HQ does not retain PCI card data.
Yes. The AI is trained on your specific menu and can handle requests like 'no onions', 'extra spicy', 'gluten-free options', and complex modifications. It confirms all special requests back to the customer to ensure accuracy.
Anytime a customer says they want to speak with someone, the AI transfers them to your staff immediately. Catering orders are automatically routed to your front desk, and after closing time, calls can be set to auto-transfer to a manager or voicemail.
The menu syncs live with your POS. When you 86 an item, the AI knows instantly and won't offer it. Better yet, it suggests intelligent replacements like offering Sprite when you're out of 7-Up, so you don't lose the sale.
High-priority situations like catering inquiries or customer complaints trigger instant SMS alerts to your configured staff numbers. You stay in the loop on what matters without monitoring every call.
The AI prefers English but can dynamically switch to many commonly spoken languages including Hindi, Mandarin, French, and Spanish, as well as popular regional languages like Telugu, Tamil, and Bengali.
Yes. Calls include a recording notice and recordings are retained for 24 months. Operators can review recordings, transcripts, linked orders, call outcomes, and analytics in the dashboard.
Yes. If a restaurant has historical recordings available, we can use them during onboarding to understand real caller patterns, menu questions, and edge cases before launch.
ASK US DIRECTLY
Book a 15-minute call and bring your hardest phone-order scenarios. We will walk through how AI Voice HQ would handle them.